Customer charter

Aaron Plumbing & Heating Services want our customers to feel completely satisfied with work we carry out at their properties, so in endeavouring to provide this service we promise to:

  • Arrive at the property on time.
  • Park outside your property considerately.
  • Arrive in company uniform.
  • Protect your floors with dust sheet prior to commencing work.
  • Keep you up to date with what we are doing at all times.
  • Give you free impartial advice of anything we find that may need attention in the future so that you have the option to prevent future issues.
  • Be professional and polite at all times.
  • Clean up all areas of work at the end of each day.
  • Remove all rubbish unless customer has supplied items or is happy for us to use the recycling bins.
  • Explain all installation work at the end of the day.

Aaron Plumbing & Heating Services is dedicated to recycling as much of the waste produced from our installations as possible, including plastic, card board and waste metal.

Aaron Plumbing & Heating Services will not:

  • Wear dirty shoes in your property.
  • Cause excessive noise or use bad language.
  • Smoke in your property.

We are Gas Safe registered

Aaron Plumbing & Heating Services takes gas safety seriously. We only use Gas Safe registered engineers and they will have their official identity card when you ask to see it.

Gas Safe Register is the official gas safety organisation in Great Britain.

It replaced CORGI on 1st April 2009. Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances.

If you would like to find out more about Gas Safe Register you can call 0800 408 5500 or visit the Gas Safe Register website.

Accreditations

To ensure our customers receive a high standard of workmanship, experience and professionalism, our company is accredited and monitored by several trade and industry bodies.

We offer you the highest quality workmanship and services.

Our services include:

  • Boiler installation & servicing
  • Central heating installations
  • Energy efficient advice
  • Gas safety inspections
  • General plumbing
  • Heated towel rail fitting
  • Hob & gas oven fitting
  • Immersion tanks
  • Kitchen sinks
  • Landlord safety certificates
  • Leaks & overflows
  • Powerflushing
  • Pump repairs
  • Renewable energy products
  • Shower & bathroom fitting

Areas we cover

We work throughout East Sussex and Kent including Tunbridge Wells, Wadhurst, Tenterden, Hawkhurst and Robertsbridge.